*** COVID 19 Changes & Updates *** Friday 7th August 2020

!!! WE ARE BACK !!!
Update to Shop Hours
August 2020

After much effort and preparation, we are back! :-)

The Retail Shop is now open once again in Bognor Regis. 

If you are making a vist to the Shop, we are asking all Customers to do the following:

Shop Opening Hours

Monday - Friday: 10:00 - 15:00

Saturday: 09:15 - 12:50

Our Mail Order Service will continue to operate for everyone, no matter how local, everyone is welcome to use the Mail Order Service! Please use the telephones to take advantage of our Post Free Mail Order Service.

The Office Hours and Mail Order Service will continue to remain unchanged!

POST FREE MAIL ORDER SERVICE

Minimum Order Value reduced to £10

Monday to Friday 9am – 5pm (Office Only)

Saturday 9am – 1pm (Office Only)

Telephone - 01243 842424

Email – sales@squirestools.com

*** COVID 19 Changes & Updates *** Friday 31st July 2020

!!! WE ARE BACK !!!

After much effort and preparation, we are back! :-)

The Retail Shop is now open once again in Bognor Regis. We have welcomed our first customers back into the building this week. 

I am ever so grateful to all of the Team here at Squires who have worked so hard to make the shop ready to open. They have all had to juggle Mail Order and other commitments too! 

We will be open for reduced hours, please see below. (There may be times where we have to change the hours at short notice).

If you are making a vist to the Shop, we are asking all Customers to do the following:

Shop Opening Hours

Monday - Friday: 09:30 - 14:30

Saturday: 09:15 - 13:00

Our Mail Order Service will continue to operate for everyone, no matter how local, everyone is welcome to use the Mail Order Service! Please use the telephones to take advantage of our Post Free Mail Order Service.

The Office Hours and Mail Order Service will continue to remain unchanged!

POST FREE MAIL ORDER SERVICE

Minimum Order Value reduced to £10

Monday to Friday 9am – 5pm (Office Only)

Saturday 9am – 1pm (Office Only)

Telephone - 01243 842424

Email – sales@squirestools.com

VANS FOR SALE

With the unfortunate cancellation of so many Exhibitions up to now, and the expectation that all remaining ones this year will also be cancelled, it is time to thin down our fleet of Citroen Relay Vans! :-( The Fleet has been sitting idel for a number of months and has no immininent upcoming bookings either! It is time to focus on the Mail Order and Shop for now. 

With one sale already completed, we are currently advertising two of the vehicles from the fleet. We may look to sell more of the fleet further down the line, so keep an eye out for more additions.

For Sale now:

HX65 OUS, L4H2 Citroen Relay. This is a 2015, Enterprise Spec, Long Wheel Base, Medium Roof, Panel Van. The vehicle has been in our ownership since it was new, in September 2015. Maintance work has been carried out by Citroen Workshops and local garages. The Van has been valeted and is in an excellent condition. The cargo area is ply lined and has rear parking sensors. The Enterprise Spec means that the vehicle has Cruise Control, Air Conditioning, Bluetooth Connectivity and more.

Milage: 89,500

This van is for sale for £9995.00 +VAT. Please contact the Office for more information.

HV65 FJJ was Rogers own Van! It is an L4H2 Citroen Relay. This is a 2015, Enterprise Spec, Long Wheel Base, Medium Roof, Panel Van. The vehicle has been in our ownership since it was new, in September 2015. Maintance work has been carried out by Citroen Workshops and local garages. The Van has been valeted and is in an excellent condition. The cargo area is ply lined and has rear parking sensors. The Enterprise Spec means that the vehicle has Cruise Control, Air Conditioning, Bluetooth Connectivity and more.

Milage: 73,000

This van is for sale for £10995.00 +VAT. Please contact the Office for more information.

Squires Office: 01243 842424 / sales@squirestools.com 

*** COVID 19 Changes & Updates *** Tues 12th June 2020

Still working to get things right and not cutting corners...

Having looked further at our Retail Shop, we have taken the decision not to re open it for the time being.

Whilst the work to the infrastructure within the Shop is nearing completion.

We do not yet feel that the time is right to invite our Customers into the building.

We will continue to work towards the Shop’s reopening very soon..

!!!!! We have not set a date for reopening the Retail Shop !!!!!

Updates will be posted on the Website, facebook pages and Shop Windows as we move closer to a potential reopening date.

There is no need to telephone the shop to ask about a date! Please use the telephones to take advantage of our Mail Order Service.

No matter how local, everyone is welcome to use the Mail Order Service.

So, in the meantime, why not let us find your shopping and even deliver it to your door for you?

The Office Hours and Mail Order Service will continue to remain unchanged!

POST FREE MAIL ORDER SERVICE

Minimum Order Value reduced to £10

Monday to Friday 9am – 5pm (Office Only)

Saturday 9am – 1pm (Office Only)

Telephone - 01243 842424

Email – sales@squirestools.com

*** COVID 19 Changes & Updates *** Tues 12th June 2020

Working to get things right and not cutting corners...

Over the past weeks and months we have been working tirelessly to safely operate our Mail Order Service.
This has involved realigning procedures, setting staff up for home working and rigorous cleaning regimes.
As a result of these efforts I am pleased to be able to report that everyone at Squires remains in good health and spirits.
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An unfortunate knock on effect of the reduced staff numbers and extra busy Mail Order means,
we will not be reopening the Retail Shop on Monday 15th June.
We have assessed our position this afternoon and we do not feel that the time is right for us, just yet.
We are committed to providing the safest possible shopping experience for everyone in our shop.
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We will continue to work towards the Shop’s reopening very soon.
We will post a further update on Tuesday 16th June after the Office has closed.
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In the meantime, the Office Hours and Mail Order Service will remain unchanged.

POST FREE MAIL ORDER SERVICE

Minimum Order Value reduced to £10

Monday to Friday 9am – 5pm (Office Only)

Saturday 9am – 1pm (Office Only)

*** COVID 19 Changes & Updates *** Mon 18th May 2020

Just a very quick update. We are still running a busy Mail Order Service in a safe and distanced manner here in Bognor Regis. Following on from the Governments announcements we have begun the preparations for re opening our shop. The date of the reopening is of course not confirmed at this stage. We are expecting to be included in the second phase of the Government Map of re opening. We will be back, as soon as we feel that it is safe to do so. Both our website and facebook pages will be updated in due course.

The opening hours remain unchanged... Our office is open Monday to Friday 9am - 5pm, Saturday 9am - 1pm.

The Home Working Teams have also been busy too. I am delighted to be able to share with the world, our fist dedicated Metcalfe Catalogue Section. This first part covers the N Gauge. Please follow this link to see it now! We will continue to update the catalogues on the website and publish new sections soon. 

  

In the meantime, please keep sending us your orders. The team are pleased to receive your orders by Post, Phone or Email. They are also now in a position to accept BACS payments too and are also looking into PayPal, as this is something we are often asked for. The Mail Order Team are relishing the challenge of processing your order!

Please stay safe and keep on modelling!

Kind Regards 

Roger Lewis

*** COVID 19 Changes & Updates *** Weds 29th April 2020

Just a very quick update. We are still running a busy Mail Order Service in a safe and distanced manner here in Bognor Regis.

Our office is open Monday to Friday 9am - 5pm, Saturday 9am - 1pm. 

In the meantime, please keep sending us your orders. The Mail Order Team are relishing the challenge of processing your order!

Please stay safe and keep on modelling! We all need to stay busy!

Kind Regards 

Roger Lewis

*** COVID 19 Changes & Updates *** Weds 8th April 2020

First of all, I would like to thank our wonderful customer base, from the north of Scotland, right down to Cornwall, customers up, down and across the country have been supporting us with their orders. I am truly grateful for the support of the modelling community towards the traders. Along with a wonderful team of staff, I am confident that both Squires and the modelling industry will emerge from COVID 19 both triumphant and stronger. 

Secondly, I would like to publicly thank the wonderful team that makes up the Squires family. Everyone is doing all that they can. Many are working from home, some are having to isolate and a small but committed team are holding the fort at the shop to process the Mail Order. With much extra cleaning, a reduced team, challenges with incoming supplies and constantly juggeling logistics to ensure safe working; Oliver, Kayleigh, Holly and Jon are pulling out all the stops to ensure the safety of each other and efficiency for our customers.

As mentioned above, we ae now starting to experience some fluctuations with incoming deliveries. Many of our suppliers are also running on a lower level of staff. In some cases, this is causing orders to be a day or two behind. I am very grateful to both our customers and suppliers for their support and patience as we move, with the rest of the UK, through this period of national uncertantity. The Mail Order Team will continue to email our customers when goods are dispatched. 

The Homeworking Team have also been busy too. They have now updated the Switches Section of our Electronics Catalogue. This will be sent out with Mail Orders from today. It is also available here - E30 Switches. Megan is also nearing completion on the MIG Project. She has been busy cataloguing this exciting range. As soon as it is finished, it will also be made available online.

Finally, with all the distractions nationally, we almost forgot about Easter! With our usual Easter trip to York cancelled, the team will all be taking a well earned break over the Easter Weekend (can't really call it a holiday)! Our hours will be as follows:

Thursday 9th April: 09:00 - 17:00 

Good Friday: CLOSED

Saturday 11th April: CLOSED

Easter Sunday: CLOSED

Easter Monday: CLOSED

Tuesday 14th April: 09:00 - 17:00 (back to normal (ish))

In the meantime, please keep sending us your orders. The Mail Order Team are relishing the challenge of processing your order! Please stay safe and keep on modelling! We all need to stay busy!

Kind Regards 

Roger Lewis

*** COVID 19 Changes & Updates *** Sat 28th March 2020

SPECIAL COVID 19 Ordering Ideas Page is now LIVE, with more to be added soon!

As we begin to settle into our new routine of a skeleton staff onsite, a much busier Mail Order Service and our generally more isolated lives; I feel that now is a good time to thank all of our Customers for their kind and supportive comments over the last week, not to mention their orders of course. I know the Team have enjoyed taking your phone calls and turning your orders around as quickly as possible. I would also like to thank the fantastic team of Staff who have been working incredibly hard with drastically changed working practices, hugely enhanced cleaning regimes as well as a busier than normal Mail Order Service. I am truly thankful to everyone who is working at, and with, Squires Model & Craft Tools. 

Moving forwards, we are keen that all of our Customers should still be able to access the bits and pieces that they need to keep themselves and their families busy during these tricky times. To help with this, Oliver and Kayleigh have been busy going around the shop and picking out some displays that they would like to share with you. All of their pictures and ideas are shown on our Special COVID 19 Ideas Page. All of the items in the pictures are available to for Mail Order. Don’t forget, the Mail Order Minimum Order Value is now just £10!

If you need to place an order for anything that you may have seen at a Show or in the Shop, please do give the Team a call. They love a challenge, so even if you do not have a catalogue, have no idea of the part number, please do not panic! Just give them a call, they are primed and ready to help. 

Another project that is now completed is our Mini Catalogue for Power Tools. This first came out a few weeks ago at Model Rail Scotland. Megan has now given it a couple of tweaks and both Megan and Oliver are pleased to share that Catalogue with the world, both as a printed publication but also here on our website. Please follow the link on our Catalogues Menu. Now that the Powertools is live, Megan is moving her attention to the long-awaited Electronics Catalogue! Keep a look out for more on that project soon. 

For the time being, our Office Hours will be;

Monday to Friday: 09:00 - 17:00

Saturday: 09:00 - 13:00

For now though, please stay safe and keep on modelling! We all need to stay busy!

Kind Regards 

Roger Lewis

*** COVID 19 Changes & Updates *** Sat 21st March 2020

Following the latest updates from the Government, our retail shop will now be closed with immediate effect.

This will be the case until further notice.

We are disappointed to have to take this action, however the health, safety and wellbeing of our Customers and Staff are at the forefront of our decision.

In the rapidly changing times that we find ourselves in, we feel that keeping the Retail Shop open is no longer a responsible decision.

Looking ahead and keeping positive...

Thank you for your understanding

Roger Lewis & Team

Tel. 01243 842424

Email. sales@squirestools.com

Web. www.squirestools.com

*** COVID 19 Changes & Updates *** Tues 17th March 2020

We are still working hard to maintain as regular service as is possible. We are however going to have to make some changes to our working practices for the benifit of our Staff, Customers and Visitors. With immediate effect, our retail shop hours are to be ammended as follows:

We are also making the following changes to our working practices:

We are confident that with the support of our team of colleagues and customers we will work through this difficult time and be ready for busier times ahead.

Thank you for your continued support.

Kind Regards

Roger Lewis 

*** COVID 19 Changes & Updates *** Mon 16th March 2020

As the situation of COVID 19 continues to evolve and change, we are monitoring things closely. We are very keen that our service should remain as normal as possible during this period of national uncertainty. At present we will still be attending all of our planned Exhibitions over the coming weeks, should they proceed. Our Diary will be updated as changes and cancellations are received. 

We are aware that some of our customers will not be able to attend Exhibitions or visit the Shop due to COVID 19. To assist all of our customers we will be reducing our Mail Order Minimum Order Value to £10 with immediate effect. This lower value will remain in place until further notice. Please note, the Courier Charge for Aerosols will remain unchanged. We will be working closely with our Staff to ensure their wellbeing whilst still striving to maintain a prompt and efficient Mail Order Service.

At present there are no plans to make any changes within the Retail Shop.

Thank you for your continued support.

Kind Regards

Roger Lewis 

Dear Customer

Our mail order catalogues can be found in sections by following the links below. There is a link to our order form below as well. 

If you wish to place an order then this can be done by telephoning our office on 01243 842424, you will need the code for each item (including any punctuation) and the quantity that you require. Orders placed by phone can be paid for by debit or credit card.

If you do not want to telephone your order to us then we are happy to accept orders in the post, or by email. Posted orders can be paid for by cheque, postal order, credit card or debit card. Email orders should be sent to sales@squirestools.com, please DO NOT send your card details by email as we are unable to accept them, card details can only be phoned, posted or faxed to us.

Please note that all our prices include VAT at 20% and that we do have a minimum order of £15.00.

We are working on updating our online catalouges and also working towards re printing them too. In the meantime we regret that some price increases have been unavoidable. For up to date pricing please feel free to contact us with a list by email or phone, where the office will be pleased to help.

Kind Regards

Roger Lewis

Mail Order Form